Account and User Data Deletion

In compliance with privacy and data protection policies, we provide users with the ability to delete their account and all associated information directly from the mobile application.

Data Collected and Deleted

When you request account deletion, the following data will be permanently deleted:

  • Username
  • Email address
  • Account password
  • Projects and records associated with your account

Step-by-Step Instructions to Delete Your Account

Step 1: Access Your Profile

Open the application and navigate to the Profile section by tapping the circular gold icon displaying your initials, located in the upper-left corner.

Profile screen

Step 2: Select "Delete Account"

On the Profile and Account screen, scroll down to the Account section and select the Delete Account option.

Delete account option

Step 3: Confirm Your Request

A warning message will appear informing you that this action is irreversible. To proceed, tap the Continue button.

Confirm account deletion

Step 4: Process Completion

A Operation Successful! confirmation message will appear, indicating that your information has been successfully deleted.

Successful account deletion
⚠️ Security Requirement (Expired Session):
If your session has been active for more than 5 minutes, the application will require you to sign out and sign in again before completing the deletion process, for security reasons.
Processing Time Notice: Access to your account and projects is revoked immediately. However, the complete cleanup and deletion of all data from our servers may take up to 72 hours to be fully processed.